Balancing

I can't sleep well last night. I think I need to avoid chatting before go to bed. It was a long week for me. There were a lot of issues and work to do. My company set a lot of rules to cut cost because of economy crisis. As a sales, I need to be more careful, especially it is related to money. It's getting very sensitive.

I felt quite stressful sometime when dealing with difficult customers. Some customers are very pushy, they will email and call you several times to ask the same thing. I am an impatient person, I don't like to repeat my word more than 2 times. I will get irritated and annoyed if they keep putting pressure on me.

Impatience is one of my weaknesses. I try to be nice when talking on the phone. Everyone is doing his job, he just hope things can be done on time. Regard this matter, I learn a lot from my new colleague. She has a very good attitude when talking to her customers. I neglect the importance of making good relationship with customers. Most of the time, we are talking about work. To have deeper relationship with people, we need to know their private life too. Chat about what they are interested in, for example, food, children, weekend plans. Once you know them well, they will render their help and support you in the business. I think it is mutual relationship. Not only you need their help, they also need your help.

I learn how to balance myself, not to get over-stressed by my job. I love to go to gymn after work or weekend to destress myself. When I am concentrated doing exercise, I forget about other things. All the worries and anxieties are gone. In order not to let my mind wander around, I start reading a book when I travel to work. It's another good way to get away from the worries. I am trouble-minded, whenever I am free, my mind start working, and most of the time, it produces negative thoughts. I want to be free from this, and not to be controlled by it, as it always makes me feel very emotional.

A new day ahead. I am going to plan my weekend. Maybe, I need some sleep later. Ciao~~